FREQUENTLY ASKED QUESTIONS

Find quick answers to common questions about shopping, selling, and tracking your orders at Therynox.

GENERAL QUESTIONS

What is Therynox?
Therynox is a premier marketplace for independent streetwear designers and brands in India. We connect creative makers directly with customers who value unique designs and high-quality fabrics.

Do I need an account to place an order?
While you can browse as a guest, creating an account allows you to track your orders, save your favorite designs, and checkout faster next time.

ORDERS & SHIPPING

How long will it take to get my order?
Most orders are delivered within 5-7 business days. Custom-printed items may take an additional 24-48 hours for production.

Can I change my shipping address after placing an order?
You can update your address within 12 hours of placing your order by contacting our support team at info.therynox@gmail.com.

RETURNS & REFUNDS

What is your return policy?
We offer a 7-day hassle-free return policy for unworn and unwashed items in their original packaging.